Support
1
min read

The parent and family support services you should know about

Written by
Emali
Published on
January 22, 2024

Table Of Contents

Parenting workshops:

DHS Parenting and Family Support Team

The DHS Parenting and Family Support team helps South Australian parents and caregivers understand child and adolescent development.

They host relaxed and informal parenting workshops face-to-face or by webinar. You can get simple, practical strategies based on the latest parenting research. The workshops include videos, activities, and time for parents and caregivers to talk in small groups.

Triple P- Positive Parenting Program

Stay calm under pressure. Strengthen your relationship, fix issues before they become real problems, and positively influence your child’s skills and development.

Sign up for a free online course here.

Family Support Services:

AnglicareSA

Supporting people from before birth to infancy, toddlers, school age children, teenagers, young adults and mums and dads to have strong relationships.

Phone: (08) 8305 9200

Child Support Scheme
Australian Government child support scheme and assistance with payments.
Monday to Friday, 8.30 am to 4.45 pm
Phone 131 272

Centacare

As the official community service agency of the Catholic Archdiocese of Adelaide, Centacare deliver responsive, flexible and effective services to the South Australian community without regard to religion, race, culture, sexuality, gender identity, or economic circumstance.

Centacare offer programs in a range of sectors, including domestic and family violence, homelessness, registered training, NDIS and carer supports, children’s services, family and relationship supports and health, wellbeing and education.

Centacare services are delivered across metropolitan Adelaide, and regional South Australia.
Phone 8215 6700

Centrelink
Centrelink 24-hour phone self-service
Phone 136 240
Child support enquiries, Monday to Friday, 8.30 am to 4.45 pm
Phone 131 272

Family Relationships Online
Information for all families – whether together or separated – about family relationship issues.  Find out about a range of services to assist families manage relationship issues, including helping families agree on arrangements for children after parents separate.

Family Court

The new Court provides a modern, transparent and more efficient system of justice aimed at assisting parties through the process as safely quickly and fairly as possible without undue cost and delay. The Court will continue to embrace innovation and technology to operate on a truly national basis. In particular, they aim to change the culture and conversation around family law litigation.
For information about family law and dispute resolution. Online chat available.

MissionAustralia

Mission Australia's integrated nationwide services help people find safe and affordable housing, support disadvantaged children and families, empower troubled young people, assist people with mental illness and disability, and much more.
Phone 8218 2800

Raising Children Network
Information in many languages about raising children and young people. Topics include:

RelationshipsAustralia SA
Relationships Australia SA has over 60 years’ experience in providing services that respond to the needs of South Australians. They area not-for-profit, charitable organisation, with no religious affiliations. Their purpose is to provide services which assist people who are vulnerable and disadvantaged, with a particular focus on:

  • Those who are financially disadvantaged and are unable to access other services;
  • Those who are living with complex life situations;
  • Those who are affected by past experiences or health conditions which have an impact on their lives.

Phone 1300 364 277

UnitingCommunities (Adelaide)

Uniting Communities has been supporting the SouthAustralian community since 1901. They work alongside South Australians as they strive for a bright future and great lives, supporting them to overcome adversity and disadvantage.
Phone 1800 615 677

Uniting Care Wesley Bowden

Uniting CareWesley Bowden’s range of programs aim to strengthen family relationships, increase the resiliency and coping skills of parents/carers and children as well as assist families to support their child.
Phone 8245 7100

UnitingSA

United SA offer programs for men, relationship support, pathways for young people, early childhood development initiatives, support forAboriginal and Torres Strait Islander children and programs specifically for parents.

Their children and family services encourage a positive and cohesive home environment with healthy family dynamics.
Phone 8440 2200

UnitingCare Wesley Country SA (Port Pirie)

Uniting Country SA provides support to families, single adults and children who are experiencing difficulties in their lives. With over 100 years of experience supporting regional communities, Uniting Country SA is dedicated to Caring for Country People.
Phone 8633 8600

Helplines

 

If life is in danger, phone 000 (triple zero)

Adults Supporting Kids (ASK)

A self-service website for adults concerned about the safety or wellbeing of a child, young person, or family.

Find resources and services in your area, use the self-service JustASK tool, or seek help through Chat (9:00 am to 5:00 pm weekdays).

1800RESPECT 
A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Phone 1800 737 732 (24-hour service)
Information in other languages

Parent Helpline South Australia
Parent Helpline gives advice on child health and parenting.
Phone 1300 364 100 (24-hour service)

Child and Family Health Service (CaFHS)
CaFHS is a free service for babies and children up to 5 years. Nurses can help with children's health, eating, sleeping and development. Some CaFHS sites have Aboriginal workers you can speak to.

For an appointment, phone 1300 733 606
Hours: 9.00 am to 4.30 pm, Monday to Friday.

Child Abuse Report Line
Phone this services if you think a child may be at risk of violence, abuse or neglect, including Female Genital Cutting, or early or forced marriage.
Phone 13 14 78 (24-hour service)
Child abuse reporting - when to report and what happens next

The Domestic Violence Crisis Line
Offers information, counselling and safe accommodation support for anyone experiencing domestic violence in South Australia. They can organise a translator for you. 
Phone 1800 800 098 (24-hour service)

Kids Helpline
Phone and online support for children and young people up to 25 years, including about becoming a parent. Online chat is available.
Phone 1800 55 1800 (24-hour service)
Email Kids Helpline
Kids Helpline Online Chat

Legal Services Commission
Free legal advice by phone or online chat.
Hours: Monday to Friday, 9.00 am to 4.30 pm
Phone 1300 366 424

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